On U-Line 15-inch nugget ice makers such as the UONB115, UONP115, UHNB115 and UHNP315, the display shows the number 11 when the water level in the tray or reservoir is high. The control also reads this…
On U-Line 15-inch nugget ice makers such as the UONB115, UONP115, UHNB115 and UHNP315, the display shows the number 11 when the water level in the tray or reservoir is high. The control also reads this as the unit not producing ice fast enough. The panel prints 11 without a letter, and this number replaces the E11 label some owners expect to see.
1. Check that the ice maker sits level. 2. Look for ice or debris blocking the bin opening. 3. Switch the machine off for a few minutes, then back on. 4. Confirm the water supply line is not kinked. 5. If 11 stays on, call us rather than draining the reservoir yourself.
On these 15-inch nugget models the panel shows 11 with no letter. It means water level high, and it takes the place of the E11 wording that appeared in older listings.
The control flags a high reservoir level when the machine is not making ice quickly enough to use the water supplied. Ice output falls behind, and the display shows 11 until the level returns to normal.
Code 12 is the low-water reading on the same models. Seeing 11 tells us the reservoir has too much water, while 12 tells us it is not receiving enough.
A technician diagnoses it on site and gives you the price in writing before any work starts.