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Model library · U-Line Ice Machine

HNB115

U-Line HNB115 Nugget Icemaker Repair

U-Line ice maker model

Most common issues on this model

  1. Auger drive worn over years of production
  2. Output reduced by a restricted water inlet
  3. Ice bridging in the storage bin

Nugget ice has its own following, and the HNB115 is the 15-inch machine that makes it. It is a companion build to the HNP115 and is also sold as UHNB115. It goes under a counter in a built-in install, in a kitchen, bar or family room.

An auger turns inside a freezing cylinder and pushes nuggets up into the bin, which puts the load on the drive rather than on a harvest cycle. Over years, bearings and gears wear and the drive growls. A restricted water inlet starves the cylinder, and nuggets thin out.

When ice sits in the bin it can bridge, leaving a hollow under a crust. We test the auger, water supply and bin sensor, and break up bridging. A written price comes before work, and a 30-day warranty follows.

Key features

  • 15-inch nugget ice machine
  • Auger-driven nugget ice production
  • Companion build to the HNP115, also sold as UHNB115
  • Built-in undercounter installation
→Codes

Error codes this model can show

HNB115HNB115 questions
The machine growls when it runs. Is that the auger?

Yes, the auger drive is the source of growling. We inspect the bearings and gear, replace the worn part, and run a full production cycle to confirm the sound is gone.

Why is the nugget flow thin?

The water inlet is restricted. We clean or replace the valve and filter, restore full flow to the freezing cylinder, and watch the bin to confirm the nuggets build at a normal rate.

Ice is stuck in one lump. What do I do?

Bridging forms when ice sits unused. We clear the lump, check that the bin drains, and suggest drawing ice regularly so it stays loose and ready to scoop.

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Book repair for your HNB115

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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