U-Line Nugget Ice Machine Code E13: Auger Error

What E13 means

On U-Line nugget ice machines such as the UONB115 and UHNP315, E13 reports an auger error. The auger is the part that moves ice nuggets through the machine, and the control has detected a problem with it. E13 appears on the display and nugget production stops or slows until the error is cleared. The code applies to nugget models only, not to clear ice machines.

Common causes of E13

The auger drive is not turning as expected
Ice or debris is restricting the auger
The auger drive circuit has a condition the control detects

✓ One safe check you can try

1. Switch the machine off and wait ten minutes. 2. Check that the bin is not jammed with ice. 3. Restart the machine. 4. Never reach into the machine or the ice chute. 5. When E13 comes back, call us.

! Why to stop there

The auger sits inside the machine and is unsafe to handle
The cause needs testing before a part is named
We quote first and warrant the repair for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Ice Machine codes

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E13E13 questions

What is the auger?

The auger is the part that moves ice through a nugget machine. E13 means the control has detected an error with it, so nugget production slows or stops.

Is E13 shown on clear ice machines?

No. E13 belongs to the nugget models such as the UONB115 and UHNP315. A clear ice machine reports its own codes. Check your model number on the label if you are unsure which type you own.

Can I clear E13 myself?

Power the machine down for ten minutes and restart it. If E13 comes back, stop and call us, because the auger area should only be opened by a technician.