HWD524

Most common issues on this model

1. Upper and lower zones settling at one temperature
2. One zone's sensor drifting while the other reads true
3. Compressor staying in high stage to satisfy the colder zone

HWD524 is a 24-inch dual-zone wine refrigerator from the 5 Class Collection, with upper and lower zones that hold separate temperatures. A variable speed compressor and convection cooling serve both, and the 5 Class builds are stainless inside and out.

Two zones share one compressor, and that sharing is the whole story of its service. The colder zone sets the compressor’s pace, so a zone sensor that reads wrong keeps the machine in high stage. When airflow between zones is mismanaged, the two temperatures creep together until they match.

We hold the zones at different settings, read both over a cycle, and test the sensors, the dampers and the fan. A written price comes before work, with a 30-day workmanship warranty on the repair.

Key features

• 24-inch wine refrigerator with a pair of zones
• Each zone is controlled on its own
• Convection cooling driven by a variable speed compressor
• Stainless inside and out on 5 Class builds