On U-Line Outdoor Collection nugget ice makers such as the UONB115 and UONP115, E13 reports an auger error. The auger is the part that moves and shapes the nugget ice, and the control has detected a…
On U-Line Outdoor Collection nugget ice makers such as the UONB115 and UONP115, E13 reports an auger error. The auger is the part that moves and shapes the nugget ice, and the control has detected a problem with it. You see E13 on the display and ice making stops. The code appears with the other Outdoor Collection messages for doors, water and the pump.
1. Switch the ice maker off and let it rest for a few minutes. 2. Look in the bin for packed or frozen ice and remove it by hand. 3. Check that nothing is sitting in the ice chute. 4. Switch the unit on again. 5. If E13 returns, stop and call us.
E13 means the control has found an auger error. The auger moves and forms the nugget ice, so ice production stops until the condition is resolved.
Removing packed ice from the bin by hand, with the unit off, is safe. Do not reach into the chute or open the unit. If E13 comes back, we take over.
No. E9 and 10 are door readings, 11 and 12 are water level readings, and P1 is the pump circuit. E13 stands apart as the auger reading.
A technician diagnoses it on site and gives you the price in writing before any work starts.
